Skip to main content
Curvestone AI
Customer Story

Mortgage Broker

John Charcol

The time we used to spend on file preparation is now spent on clients. Curvestone pays for itself within the first week of every month.

Operations Lead, Operations Lead

Measured impact

4hrs

Saved per case on average

John Charcol is one of the UK's most established mortgage brokers, advising clients across residential, buy-to-let, and specialist lending markets. As regulatory expectations have risen, so has the compliance overhead — both in preparing files for network submission and responding to compliance queries.

Curvestone was introduced to handle pre-submission compliance checking. Before a case file leaves the adviser's desk, it is run through the platform — surfacing missing documents, inconsistent income figures, and any suitability gaps that need addressing.

The impact has been a significant reduction in rejection rates at the network level and in the back-and-forth between advisers and compliance. Files arrive complete and compliant, which means faster processing times and a better client experience.

See what it couldlook like for you.

A 30-minute demo, walked through your case types — no generic slides.